Most colleges and universities have processes to identify and support students who are struggling academically. At many colleges these processes include formally notifying students who have not been meeting academic benchmarks that they have been placed on academic probation. While this academic standing is meant to help get students back on track, little research exists on how students experience probation and how effective different approaches are in helping students return to good academic standing. Throughout the course of this project, Mohawk College will customize, implement and evaluate psychologically-attuned academic standing letters, before measuring the effects of the revised letters on academic standing for two reasons: a) to determine whether these attuned letters can affect students' academic success; and b) if effects are found, it will help prove that how schools communicate with students during times of difficulty can powerfully drive students' responses.
Throughout the course of this project, updates and final reports will be posted here.
1 Yonge Street, Suite 2402
Toronto, Ontario M5E 1E5
The Higher Education Quality Council of Ontario (HEQCO) is in compliance with the Accessibility for Ontarians with Disabilities Act, 2005
and its regulations as applicable.
To request HEQCO material in alternate formats, please contact firstname.lastname@example.org
The Higher Education Quality Council of Ontario (HEQCO) welcomes feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and respond to concerns.
Customers who wish to provide feedback on the way HEQCO serves people with disabilities can provide feedback in the following ways:
By email: email@example.comPhone: 416-212-3893Mail: 1 Yonge Street, Suite 2402, Toronto, Ontario M5E 1E5
All feedback, including complaints, will be handled in the following manner:
Feedback will be reviewed by the Chief Administrative Officer (CAO) and the Manager of Communications to determine the appropriate department to address the concern/request.
Customers can expect to hear back within five business days.
HEQCO will make sure our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.